Everything Kommo does. All of respond.io's AI.
Beautifully unified.
Your customers message wherever they want. You reply from one place.
Empower your sales team with intelligent automation and contextual understanding.
Handles inquiry, qualifies lead, books meeting — zero human intervention.
Accelerate responses with intelligent, context-aware suggestions and real-time translation.
Revolutionize your marketing with easy AI content creation tools. Unlocking Q2 2026.
Whether it's a question, a quote, or a booking request — it lands in your unified inbox in real time.
Trained on your brand voice, product catalog, and FAQs — the agent answers like your best rep would.
Contact, channel, intent, sentiment — every detail is captured and pushed to the right pipeline stage.
Full conversation history, suggested next steps, and the right rep is paged — no context lost.
Manage all your voice and video interactions from one unified, threaded interface.
Discover how our platform empowers communication-driven industries.
Streamline customer support and track orders instantly.
Generate viewings and finalize deals in real time.
Manage appointments and securely communicate with patients.
Connect students, faculty and administrators seamlessly.
Collaborate on campaigns and update clients efficiently.
Handle bookings and enhance guest experience remotely.
"We've seen a complete transformation in how we connect with our customers. It feels more personal and immediate."
No hidden fees. Cancel anytime. 14-day free trial.
✓ Full CRM for 3 seats included
✓ Full CRM for 10 seats included
✓ Full CRM for 25 seats included
All plans, line by line — AI Suites first (the full CRM is included free), then the CRM-only line.
| AI Start$69/mo | ★ Popular AI Grow$199/mo |
AI Scale$549/mo | |
|---|---|---|---|
| CRM included (seats) | 3 seats | 10 seats | 25 seats |
| MAC (active AI contacts) / mo | 300 | 1,000 | 2,500 |
| Media Units / mo | 2,000 | 6,000 | 15,000 |
| AI agents | 3 | 7 | ∞ |
| Knowledge base (docs / agent) | 10 | 100 | ∞ |
| Smart Reply | |||
| Voice (transcription) | |||
| Images | |||
| Video | — | ||
| Auto-translate | — | ||
| Build with AI / mo | 5 | 25 | ∞ |
| AI Helper | — | ||
| AI assistant on Home | |||
| Premium model (×4 MAC) | — |
| CRM Starter$15/mo | CRM Team$39/mo | CRM Pro$79/mo | |
|---|---|---|---|
| Operators (seats) | 3 | 10 | 25 |
| Active contacts / mo | 1,000 | 10,000 | 50,000 |
| Channels | 3 | ∞ | ∞ |
| Pipelines | 5 | ∞ | ∞ |
| Media storage | 5 GB | 50 GB | 200 GB |
| Chat history | 6 mo | 24 mo | ∞ |
| Custom fields | 10 | 50 | ∞ |
| Templates | 5 | 50 | ∞ |
| Workflows | — | 10 | ∞ |
| Broadcasts | — | ||
| Reports | Basic | Advanced | Full + export |
| Roles | 2 | 5 | Custom |
| Audit log | — | — | |
| Support | Email 48h | Email 24h | Priority 8h |
Overage from Balance: extra MAC $0.25 · Media Units $12 / 1,000. Neural Ads credits available as an add-on.
